Merit winner, APICTA 2022.
Cloud-based Hotel Management System with
Run a predictable, profitable hotel. One system from booking to check-out.
One System for Every Stay
All-in-one, from booking to check-out. Our products help independent hotels run a predictable, profitable business.
Property Management System (PMS)
One system for your front desk, housekeeping and accounts. Everyone works from the same page, from check-in to check-out.
Hotel Channel Manager
Stop updating every OTA by hand. Prices and availability stay in sync, so you avoid overbooking and save staff time.
Hotel Direct Booking Engine
Take bookings and payments on your own website and social media. In 2025, hotels took RM 16 million in direct bookings through it. Start free; paid plans are commission-free.
Hotel Website Content Management System
A branded official website that turns visitors into bookers.
800+ Businesses Run on Softinn
In Operation
Since
2012
2025
Direct Bookings
RM 16M
2025 Room Nights
Booked Direct
160K
2025 Kiosk
Self Check-Ins
58K
Actions
a Day
20M+
On Microsoft
Azure
24/7
Select Your Property Type to Get Started
Boutique Hotel
Get Started
Resort & Villa
Get Started
Multi-Property Hotels
Get Started
Short-Term Vacation Rental
Get Started
Campsite
Get Started
Airport Hotel
Get Started
Why Choose Softinn?
All-in-One
From booking to check-out: PMS, Booking Engine with Adam, Channel Manager, Hotel Website CMS, Hotel Kiosk, FATboy and Softinn Task.
14-Day Free Trial
No credit card, no setup fee, no hidden costs.
Accounting and Compliance Built In
Softinn PMS handles your accounting and compliance, including e-invoicing.
Loved by Hoteliers Like You
Support from real people who understand hotels. 800+ businesses run on Softinn.
Train Your Team for Free
Join our monthly online training sessions to ask questions, or explore step-by-step video guides anytime you need them.
Fast, Secure & Reliable
Runs on Microsoft Azure and adds capacity automatically when traffic rises, so busy periods don't slow your front desk. Secured with SSL and PDPA-compliant.
A Good Day for Everyone in the Hotel
Hotel Manager
Parkland Hotel Cameron Highlands
Pleased with the service provided by Jee Shen and team. Very professional and open to feedback and always provides solutions for our self check-in kiosk.
Resort Owner
Alun Retreat
Using the Softinn System is very convenient for the resort in handling guest check-ins and check-outs. It's easy to use and simple to learn for first-time users. Highly recommended!
Hotel Assistant Manager
The Great Hotel Ipoh
This software has greatly reduced the workload for the HR department and helped resolve issues more efficiently. The management team also responds in a timely manner. It would be even better if there were a mobile app available.
Benedict L
Web Developer for a Hotel
Softinn has made managing my hotel bookings so much easier! The user interface is intuitive, and the overall experience has been seamless. Highly recommended for anyone in the hospitality industry.
Hotel Manager
Sura Inn Hotel
Softinn definitely helps save time and makes work easier for the whole operational team — from Front Office and Housekeeping to Management, Auditors etc.
Hotel Manager
D&F Boutique Hotel
Softinn is simple, reliable, and designed with hoteliers in mind. It makes daily operations easier and helps improve both efficiency and the guest experience.
Hotel Manager
Parkland Hotel Cameron Highlands
Since using Softinn together with integration of self-serve kiosk, we are able to take up the management of other hotels thus improving revenue and guest satisfaction.
Hotel Director
D&F Boutique Hotel
They provide the basic software hoteliers need. It's easy for front office staff to use and pretty straightforward. Another thing would be the simple website template which gives us a platform to provide more info to the public & another channel. They also constantly update & innovate new features of their software.
Hotel Manager
Harvinton Mansion Genting Highlands
We've been using this system for our first hotel and the experience has been excellent — it's modern, user-friendly, and has made our daily operations so much smoother. The support team is always responsive and helpful whenever we need them. Because of the positive results, we decided to also implement it in our second hotel. Managing both hotels with the same platform has saved us a lot of time and given us better visibility across properties. Highly recommended!
Eddie Wong
Guest of Snooze Too Hotel
This hotel is very amazing. Feels like at ur own home. A lot of amenities provided and reasonable price. But parking space is very hard to find and this hotel room starts at level 3&4.. no lifts. Staff is very helpful. The self check in / out is superb easy..
Kw Lee
Guest of D&F Boutique Hotel
The staff were exceptionally welcoming and accommodating, making the check-in process smooth and hassle-free.
Suhaimi Yahya
Guest of Parkland Suites
Highly recommended for family trips or honeymoon trips because the place is so private. There's parking and a self-check-in kiosk that's very easy. 10/10. Lurveeee
Jessie Lee
Guest of The Great Hotel Greenhill Ipoh
It's quite interesting the check in and check out process were managed by a machine. You basically self-service through the process - scanned passport, key room number, make payment, receive and return access card.
Thomas Heaven
Guest of The Great Hotel Greenhill Ipoh
The fully automated check-in was interesting, but the real star was the excellent WhatsApp service response. Definitely recommended for stays in Ipoh!
Opal
Guest of The Concept Hotel KL
Safe and cheapest option for nights, stay, this hotel is must be on your list. The staff is professional and easy to deal with.
Zuliana Masri
Guest of Eastwood Valley Golf & Country Club
It was more than sufficient for our purposes - the room was clean, there was a hot shower and check in check out was easy breezy.
Amy Ngooi
Guest of Fu Hotel
Check-in and check-out were smooth and hassle-free. The staff were friendly and always ready to help. Will definitely revisit!
Real Photos of Hotel Front Desks Using Softinn
Softinn PMS is designed to simplify and automate all operations for modern hoteliers and their guests
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Parkland Hotel
Staff checking today's arrival list.
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Sura Inn Hotel
Reviewing guest reservations.
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Le Shore
Reviewing guest reservations.
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DnF Boutique Hotel
Reviewing guest folio details.
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Le Shore
Handling bookings via phone.
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GG Hotel Bandar Sunway
Reviewing today's bookings.
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Alun Retreat
Checking the guest reservation list.
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Eastwood Resort
Front desk team setting up PMS.
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Wellesley Hotel
Checking daily reservations list.